Frequently asked questions
How do I book tickets?+
Find an event, pick your tickets, and check out securely with Razorpay. Your tickets appear under Profile → Tickets, with a QR code for entry.
What payment methods are supported?+
UPI, cards, net banking and wallets via our secure payment partners. You never share card details with Ticgetz directly.
Can I get a refund?+
Ticket sales are final unless an event is cancelled or rescheduled. See our Refund Policy for the full details.
What is Ticgetz Gold?+
Ticgetz Gold lets you buy and sell certified 24K digital gold and silver from ₹5 at live rates, stored in insured Augmont vaults and redeemable any time.
Do I need KYC for Ticgetz Gold?+
You can start without KYC. It's required once your gold investments cross ₹1.8 lakh in a financial year.
How do I contact support?+
Email care@ticgetz.com or call +91 82964 08498. More options on our contact page.